Enquiry register

Track the reference, owner and next deadline for each enquiry.

How to use this template

Assign one reference per enquiry and retain it across replies.
Update the next action and deadline; review unassigned and overdue enquiries daily.

Edits stay on this page and disappear when you close it.

Enquiry register
Enquiry ID	Received	Subject	Owner	Status	Next action	Due date	Last checked	Row
ENQ-001ENQ-001	2026-10-302026-10-30	Trial-class requestTrial-class request	Front deskFront desk	Under reviewUnder review	Confirm preferred dateConfirm preferred date	2026-11-022026-11-02	2026-10-302026-10-30
ENQ-002ENQ-002	2026-10-302026-10-30	Product delivery enquiryProduct delivery enquiry		UnassignedUnassigned	Assign an ownerAssign an owner	2026-11-022026-11-02	2026-10-302026-10-30

Build an enquiry process from intake and assignment to quotes and follow-up, with working tables and connection guides.

Choose a website approach around menus, opening hours and trial-class requests, including who will keep the information current.

Match quote references and versions to approvals and sent files.

Check duplicates, failures, alerts and stopping procedures alongside the successful path.

Review content, phone layouts, links, forms and search settings before and after launch.